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Offender Management Model

The Offender Managers have the authority to direct the sequence of interventions based on the assessment of the offender. They will be the “Responsible Officer” as described in CJ Act 2003 Section 5.3-5.6 and by National Standards 2005.

The Offender Managers will develop a sentence plan, with other key staff (including Prison Service staff), which will encompass both custody and community elements of the sentence. The Offender Manager will provide a consistent reference point for the offender and produce a coherent sentence plan which incorporates any interventions into the overall sentence planning process.

The Offender Supervisor’s role can be carried out by the Offender Manager or a separate Offender Supervisor can be nominated. However, if the offender is serving the custodial part of their sentence, and is included in the National Offender Management Model, the Offender Supervisor will be a member of staff in the establishment where the offender is serving their sentence. When the two roles are divided, the Offender Supervisor accepts delegated responsibility from the Offender Manager to undertake specific work and broker interventions designated in the Sentence Plan. They will support the offender to comply with the sentence and maintain a productive relationship with other staff involved with the offender.

The Offender Supervisors will be instrumental in maintaining constructive engagement with the sentence and motivating and supporting the Offender.

The Key Workers will deliver the required punishment or intervention within the framework of the single Sentence Plan. They will be a member of the Offender Management Team and be part of the sentence planning review process.

The Case Administrators are fundamental to the operation of the NOMM and has responsibility for scheduling, organising and tracking the delivery of all elements of the sentence plan. When the offender is serving the custodial element of their sentence, and included in the National Offender Management Model, then the Case Administrator will be a member of staff in the establishment where the offender is serving their sentence.

The Offender Management Team is the group working with each individual offender to implement the Sentence Plan. It will include the roles described above and can involve both Prison and Dyfed-Powys Probation Area staff.

Tiering Arrangements:

A core principle of the NOMS Offender Management Model is that resources follow risk. The Tiering Framework (Guidance to Staff PC65 /2005 and Offender Management Procedures) gives clear guidance on how this is to be practically achieved using nationally agreed criteria. There is also a link with the Criminal Justice Act 2003, with court report proposals being linked to seriousness, risk and the best ‘approach’ for each offender.

The process of Tiering is crucial to the core principle within the NOMS Offender Management Model of continuity for the offender. It includes the acknowledgement of the need to adjust the framework to incorporate professional judgement while adhering to the criteria of the framework. The correct application of the Tiering Framework is a critical element of the introduction of the NOMS Offender Management Model in Dyfed-Powys and must be used as the basis of allocating resources to the sentence and offender.

Tiering and Role Boundaries

The principles of the NOMS Offender Management Model is based on a framework of matching resources to individual offender’s different risks and needs. Therefore, the operational effect is both that “resources follow risk” and the “least necessary” interventions principle. Dyfed-Powys Probation Area follows NPS and NOMS guidance in allocating Offender Managers to offenders:-

Tier 1 & 2 Offenders - Probation Service Officer (PSO) Offender Managers
Tier 3 & 4 Offenders - Probation Officer (PO) Offender Managers

The Offender Supervisor can be the same person as the Offender Manager. However, PSO Offender Supervisors can work with offenders allocated to all tiers, with the agreement of their line manager.

End-to-end Offender Management:

The end–to-end Offender management process is central to the NOMS Offender Management Model and provides the integrated framework within which interventions are selected, sequenced and delivered. It spans the whole sentence and has three main elements:-

Management: The overall process is owned by the Offender Manager who provides the direction, order, pace and shape of the sentence.

Supervision: Within the model, this is the sequence of day to day, face to face tasks and activities which are required to secure and support compliance with the sentence.

Administration: The administration processes arrange the recording and communication infrastructure which ensures that the right thing gets done at the right time.

Continuity: There should be continuity of management, care and treatment and a reasonable degree of continuity of relationship through the sentence. This should include consistency of message and behaviour from all those working with the offender.

Sentence Planning:

Sentence Plans are based on the OASys assessment, identifying how and when the sentence requirements will be implemented to address criminogenic need and risk. The Plan must sequence interventions in a logical way and set measurable and achievable objectives.

The Plan must be developed in collaboration with the offender. It must be shared with all members of the Offender Management Team and be reviewed at the specified intervals.

The Sentence Plan provides the means by which the sentence is implemented so that the likelihood of re-offending and risk to others is reduced.

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